Privacy Policy
Last updated: August 2026
At Stardust Media Studio, we care about your privacy just as much as we care about creating thoughtful, beautiful work. This Privacy Policy explains what personal information we collect, why we collect it, how we protect it, and what your rights are under the General Data Protection Regulation (GDPR) and applicable Dutch and European privacy legislation.
By using our website or working with us, you agree to the practices described below.
1. Who We Are
Stardust Media Studio
Based in the Netherlands
Founded by Sandra Onken & Nikol Pecka
We create custom Squarespace websites, branding, graphic design, photography, creative consultancy and digital media for businesses around the world.
Privacy contact:
info@stardustmedia.studio
Our Chamber of Commerce (KvK) and VAT information will be added once registration has been completed.
2. What Information We Collect
We only collect personal information that is necessary to communicate with you, provide our services and improve your experience.
Depending on how you interact with us, we may collect:
Contact information
Name
Email address
Telephone number (if provided)
Discovery Calls & Contact Forms
Information you choose to share when requesting a Discovery Call, completing one of our questionnaires or contacting us through our website.
Orders & Payments
Purchase details, invoices and billing information.
Payments are securely processed by trusted third-party payment providers. We never store your payment details ourselves.
Project Materials
Files, images, videos, text, branding assets and other materials you voluntarily provide while working together.
Website Analytics
Anonymous information about how visitors use our website, helping us improve performance and user experience.
We do not intentionally collect sensitive personal information such as health data, political opinions or religious beliefs. Please avoid sharing this type of information with us unless absolutely necessary.
3. Why We Process Your Information
We only process your personal data when there is a lawful basis to do so.
Your information may be used to:
respond to enquiries
schedule Discovery Calls and consultations
prepare personalised proposals
deliver creative services
process payments and invoices
communicate throughout your project
improve our website and services
comply with legal and tax obligations
We never sell, rent or trade your personal information.
4. Third-Party Services
To provide our services, we work with trusted third-party providers, including:
Squarespace
Google Workspace
Stripe
PayPal
Mailchimp or Flodesk (where applicable)
Zapier (where applicable)
These providers process personal information only where necessary to perform their services.
Some providers may process data outside the European Economic Area (EEA). Where applicable, appropriate safeguards such as Standard Contractual Clauses are in place.
5. Cookies
Our website uses cookies to ensure the website functions properly and to improve your browsing experience.
These may include:
Essential cookies
Performance cookies
Analytics cookies
You can manage your cookie preferences through your browser settings or via our cookie banner.
For more information, please see our Cookie Policy.
6. How Long We Keep Your Information
We only keep personal information for as long as necessary.
Typical retention periods include:
General enquiries: up to 24 months
Discovery Call forms: up to 24 months
Active project files: for the duration of the project and up to 24 months afterwards
Financial records: 7 years, as required by Dutch tax legislation
7. Your Rights
Under the GDPR, you have the right to:
access your personal data
correct inaccurate information
request deletion of your information
restrict processing
object to processing
receive a copy of your data (data portability)
To exercise any of these rights, please contact us at:
We aim to respond within one month.
If you believe your privacy rights have been violated, you may also submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Security
We take appropriate technical and organisational measures to protect your personal information.
This includes secure accounts, encrypted connections where applicable, restricted access to project information and working with reputable software providers.
Although no online system can ever be completely secure, protecting your information is something we take seriously.
9. Third-Party Links
Our website may contain links to third-party websites or social media platforms.
Once you leave our website, their own privacy policies apply. We encourage you to review those policies separately.
10. Children's Privacy
Our services are intended for business owners and adults.
If you are under the age of 16, you may only submit information or purchase services with permission from a parent or legal guardian.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this website and becomes effective immediately upon publication.
12. Contact
If you have any questions about this Privacy Policy or how we process personal information, please contact us.
Stardust Media Studio